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Slate Support

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Latest activity by Slate Support
  • Slate Support created an article,

    SSD5 or Trigger not showing up in Studio One 5 on Windows

    1. Open Studio One. Go to Help > Open Settings Folder2. Quit Studio One.3. Rename or delete the x64 folder in the settings folder.4. Open Studio One and see if the plugins scan in.   Studio One 5 h...

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  • Slate Support created an article,

    How to install SSD 5.5 Expansion Libraries with Slate Audio Center

    NOTE: The SSD5.5 expansions will NOT work with SSD5.5 FREE, only the full version.         -The SSD5.5 expansions can be purchased from https://stevenslatedrums.com/ Go to the "Products" tab and t...

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  • Slate Support created an article,

    How to upgrade from SSD 5 to SSD 5.5 on macOS

    This guide is meant for those upgrading from SSD5 to 5.5. Note: New users (those who purchased SSD after the release of 5.5) should refer to this link: (For New Users)  Those who previously insta...

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  • Slate Support created an article,

    How to install SSD5.5 Full on MacOS (using the Slate Audio Center)

      Registration            Users can purchase SSD 5.5 at https://stevenslatedrums.com/ You should receive an email confirming your order. If you already have a Slate Audio account, you can log in ...

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  • Slate Support created an article,

    Trigger Instrument Editor is not in the Applications folder

    The Trigger Instrument Editor is an application that allows the creation of TCI format files. TCI files are multi velocity, round robin, multi articulation files that can be loaded into Trigger.  I...

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  • Slate Support created an article,

    Load Error

    If you're experiencing the "Load Error" on your system, SSD5 is unable to find your license file. The license file looks like this → ssd5-expansion_ssd_reCLA_slate_support_stevenslate.com.ssd5_slc...

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    • 2 followers
    • 0 comments
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  • Slate Support created an article,

    Memory Low Error

    If you are experiencing the "Memory Low" error when loading Drum Kit Presets or individual drum instruments, this is most likely due to a corrupt, incomplete or altered library download. Please yo...

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  • Slate Support created an article,

    Trigger 2 1.1.2 Release Notes

    Known Issues [TR-001] - Trigger Mutes Audio On Track (Steinberg DAWs Only) [Cubase, Nuendo, etc)Fix for Windows users here: Trigger 2 1.1.3 Win Installer [TR-002] - Input Monitoring is required t...

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    • 0 comments
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  • Slate Support created an article,

    Trigger 2 1.2.1 Release Notes

    Changelog: - Fixed Cubase sound drop outs - Fixed Pro Tools Midi In 'no sound' bug - Fixed Pro Tools freeze bug, offline rendering bug, make plugin active/inactive bug - Fixed AAX mute buttons auto...

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  • Slate Support created an article,

    Trigger EX To Platinum

    Q: I just bought the Trigger EX to Platinum upgrade. How do I install the upgrade? STEP 1: Download The Platinum Library If you haven't done so already, please register your purchase here....

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