If you are experiencing the "Memory Low" error when loading Drum Kit Presets or individual drum instruments, this is most likely due to a corrupt or incomplete Library download.
Please you will need to delete the current Library content within your SSD4Library Folder with the exception of your License Files (.slc file) and re-download the Platinum Library. This will be available within your account: http://users.drumclassroom.net/
Please download ONE Library Part at-a-time and ensure you have a stable internet connection. Our support team recommends an Ethernet cable to prevent potential drop-outs. Once downloaded, use UnrarX (Mac) or WinRAR (PC) to extract the Library.
NOTE: You will only need to extract Library Part 1. The rest of the Library Parts will extract automatically after doing so.
Here is a link to the rest of our SSD4 Knowledge Base: SSD4 Knowledge Base
If issues persist, please submit a support ticket here.