Certain Trigger users will receive the following prompt, even with their Trigger license active:
Please do note that there are two different Trigger licenses. The older license, "Trigger" is for all versions of Trigger prior to the update that was released on 5/28/20. This license can only be activated on iLok dongle.
The newer license "Steven Slate Trigger 2", is for all versions of Trigger after the update that was released on 5/28/20, including any version that will be installed from the Slate Audio Center. This license can be activated via either machine ID, or iLok dongle.
First log on to iLok License Manager, and search for Steven Slate Trigger 2. Make sure this is active to an accessible location (if using machine ID, make sure you are using the machine it is active to. If using an iLok Dongle, make sure that dongle is inserted into your computer). If it is not active, make sure to activate it by hitting the checkmark in the upper right corner of the iLok License Manager.
Make sure to also search for the older license "Trigger". If this license is currently activated to a present iLok dongle, make sure to de-activate it by hitting the "X" in the upper right corner.